Privacy Policy

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At JL Candle Company ("we", "us", or "our"), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.JLCandleCompany.com and purchase our products. By using our website, you agree to the terms of this Privacy Policy.

We may collect the following types of personal information:

• Contact Information: Name, email address, shipping address, phone number.
   
• Payment Information: Billing address and payment details (processed securely via third-party payment providers like Square, PayPal, etc.—we do not store your full payment data).
   
• Order Details: Products purchased, order history, delivery preferences.
   
• Technical Data: IP address, browser type, device information, and website usage data through cookies and analytics tools.
   

We use your information to:

• Process and fulfill orders
   
• Send order confirmations and shipping updates
   
• Provide customer support
   
• Improve our website and user experience
   
• Send promotional emails or special offers (only if you've opted in)
   

We use cookies and similar technologies to enhance your experience on our site. These help us remember your preferences, analyze site traffic, and deliver personalized content.

You can adjust your cookie preferences through your browser settings.

We do not sell or rent your personal information to third parties. We may share your data only with trusted third-party service providers to help us operate our website and services (e.g., payment processors, shipping carriers, email marketing services), but only to the extent necessary.

We may also disclose your information where required by law or to protect our legal rights.

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
   
• Request correction or deletion of your data
   
• Opt-out of marketing communications
   
• Withdraw consent (where applicable)
   

To exercise any of these rights, please contact us at jlcandleco20@gmail.com.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before submitting any personal information.

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we learn we have collected personal data from a child under 13, we will delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Site constitutes your agreement to the revised terms.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

JL Candle Company
📧 Email: jlcandleco20@gmail.com